SHW uses only genuine SHW parts for any warranty or service order. Our spare parts service technicians will help you identify the correct spare part and ship it to you as quickly as possible. Spare parts for SHW machines are stored in every major market that SHW sells in. This local part-stocking practice ensures the quickest turnaround is achieved. Most orders can be dispatched within 24 to 48 hours from receipt of warranty or purchase order. If needed, we will work with end users to provide an in-house stocking service. We also carry a large inventory of machine heads and spindles. A repair and exchange program is available for all machine models to ensure your maximum up-time. Service and support are at the heart of doing business with SHW.